Frequently Asked Questions

We ship through USPS with options for Priority Mail, Priority Mail Express.

Due to COVID-19 we are only shipping to USA.  We want to respect the health of our customers so we will be limited at this time.  International shipping will be available once it is safer to do so.  Thank you for understanding.

2 to 3 business days once shipped. We try to ship within 1 to 2 business days of purchase.

You will receive an email with a tracking number.

All purchases are final so please be sure before you make the final purchase.

If your item has been damaged during shipment we will refund or replace.

Please contact us via email at barbecuemob@gmail.com with your invoice number and we’ll get back to you ASAP. It may have gotten lost during shipment. Once identified we will ship out another order.

We ask that you email photos of the damaged item to barbecuemob@gmail.com. Once identified, we will mail out another item and may ask for the damaged item to be returned.

Please contact us at barbecuemob@gmail.com and we’ll get back to you ASAP.

No, we are an online store only. 

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